{"id":124,"date":"2026-10-26T02:15:21","date_gmt":"2026-10-26T01:15:21","guid":{"rendered":"https:\/\/www.italianpetservice.com\/nuovo\/?page_id=124"},"modified":"2026-10-26T18:25:26","modified_gmt":"2026-10-26T17:25:26","slug":"privacy-policy-2","status":"publish","type":"page","link":"https:\/\/www.italianpetservice.com\/nuovo\/en\/privacy-policy-2\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\n<style>.ips-legal{box-sizing:border-box;width:100%;max-width:1280px;margin:0 auto 56px;padding:0 40px 24px;color:#30352e;font-family:Arial,Helvetica,sans-serif;font-size:16px;line-height:1.8}.ips-legal h2{font-family:Georgia,'Times New Roman',serif;font-size:30px;line-height:1.25;margin:38px 0 16px;color:#272d24}.ips-legal h3{font-size:19px;line-height:1.4;margin:26px 0 12px}.ips-legal p,.ips-legal ul{max-width:1100px;margin-bottom:18px}.ips-legal a{color:inherit;text-decoration:underline;text-underline-offset:3px}.ips-legal .ips-legal-date{font-size:14px;color:#62675e}.ips-legal .ips-table-wrap{overflow-x:auto}.ips-legal table{width:100%;border-collapse:collapse;margin:22px 0;font-size:15px}.ips-legal th,.ips-legal td{padding:14px;text-align:left;vertical-align:top;border:1px solid #dedbd3}.ips-legal th{background:#f3f0e8}.ips-legal code{overflow-wrap:anywhere;font-size:14px}.ips-legal .ips-legal-actions{margin:24px 0;padding:20px 24px;background:#f3f0e8}@media(max-width:800px){.ips-legal{padding:0 24px 20px;font-size:16px}.ips-legal h2{font-size:27px}.ips-legal th,.ips-legal td{padding:10px;font-size:14px}}<\/style>\n<div class=\"ips-legal\">\n<p class=\"ips-legal-date\">Last updated: 26 October 2026<\/p>\n<p>This notice, provided under Articles 13 and 14 of Regulation (EU) 2016\/679 (GDPR), explains how personal data is processed in connection with the Italian Pet Service institutional website and enquiries sent using the contact details shown on the website.<\/p>\n<h2>1. Data controller and contact details<\/h2>\n<p><strong>I.P.S. di Stefano De Ponti<\/strong><br>Via Antonio Pacinotti, 27 \u2014 20900 Monza (MB), Italy<br>VAT number: 04799410966<br>Email for information and personal data requests: <a href=\"mailto:info@italianpetservice.com\">info@italianpetservice.com<\/a><br>Telephone: +39 039 2917647<\/p>\n<h2>2. Data processed and how it is collected<\/h2>\n<p><strong>Business enquiries.<\/strong> When you contact us by email or telephone, we may process your name, role, business, contact details, country, message and the project documents or materials you choose to share, including references, drawings and attachments. The Contact page currently provides email and telephone links; it does not contain an online submission form.<\/p>\n<p><strong>Browsing and security.<\/strong> The systems delivering the website may record technical data such as IP address, date and time, requested pages, browser and operating system, errors and information needed to protect the service.<\/p>\n<p>Please send only information relevant to your enquiry. Avoid unnecessary information about other people or special categories of data, such as health information. If you provide details of colleagues or other contacts, make sure you are entitled to share them and make this notice available to those individuals.<\/p>\n<h2>3. Purposes and legal bases<\/h2>\n<ul><li><strong>Answering enquiries about information, quotations, professional supply, collaborations, projects and Private Label:<\/strong> taking steps at the individual\u2019s request before entering into a contract, where applicable (Article 6(1)(b) GDPR). For business representatives, our legitimate interest in managing professional relationships and requested communications (Article 6(1)(f)).<\/li><li><strong>Managing subsequent orders and contractual relationships:<\/strong> performance of a contract where the individual is a party, and management of relationships with business contacts (Article 6(1)(b) and (f)).<\/li><li><strong>Meeting administrative, accounting and tax requirements:<\/strong> compliance with legal obligations (Article 6(1)(c)).<\/li><li><strong>Delivering and protecting the website and preventing misuse:<\/strong> our legitimate interest in a secure service and in managing requested interactions (Article 6(1)(f)).<\/li><li><strong>Establishing, exercising or defending legal claims:<\/strong> our legitimate interest in protecting our rights, limited to what is necessary (Article 6(1)(f)).<\/li><\/ul>\n<p>Providing information for an enquiry is voluntary. Without essential contact details or information, we may be unable to reply or prepare a proposal. Sending a business enquiry does not require promotional consent.<\/p>\n<h2>4. Recipients and service providers<\/h2>\n<p>Data is processed by the controller and authorised persons for the relevant activities. It may be accessible to providers supporting those activities, professionals assisting with contractual or accounting matters or legal claims where necessary, and authorities where required by law.<\/p>\n<ul><li><strong>Aruba:<\/strong> website hosting and business email. Enquiries and attachments are managed through Aruba business email accounts.<\/li><li><strong>Apple \u2014 iCloud Drive:<\/strong> possible storage and synchronisation of project documents and materials.<\/li><li><strong>Complianz:<\/strong> local management of cookie preferences on the WordPress website. Its optional remote scanning service is separate from ordinary browsing and has not been activated.<\/li><\/ul>\n<p>Providers operate under the role and terms applicable to each service, including as processors where Article 28 GDPR applies. Further information on relevant recipients is available from the controller. No dedicated CRM is currently used.<\/p>\n<h2>5. Location and transfers outside the EEA<\/h2>\n<p>Aruba states that its principal hosting and email services are managed in Italian data centres. See <a href=\"https:\/\/www.aruba.it\/gdpr-regolamento-europeo-privacy.aspx\" target=\"_blank\" rel=\"noopener noreferrer\">Aruba\u2019s privacy and GDPR information<\/a>.<\/p>\n<p>Using iCloud Drive may involve processing or access from countries outside the European Economic Area, including the United States. Apple identifies Apple Distribution International Limited, Ireland, for individuals\u2019 data in the EEA and states that international transfers of data collected in the EEA are governed by Standard Contractual Clauses. See <a href=\"https:\/\/www.apple.com\/legal\/privacy\/en-ww\/\" target=\"_blank\" rel=\"noopener noreferrer\">Apple\u2019s Privacy Policy<\/a> and the <a href=\"https:\/\/www.apple.com\/legal\/internet-services\/icloud\/en\/terms.html\" target=\"_blank\" rel=\"noopener noreferrer\">iCloud terms<\/a>. You may request information and a copy of applicable safeguards from the controller; Apple also provides a <a href=\"https:\/\/www.apple.com\/legal\/privacy\/contact\/\" target=\"_blank\" rel=\"noopener noreferrer\">privacy contact<\/a>.<\/p>\n<h2>6. Retention periods<\/h2>\n<ul><li><strong>Business enquiries and projects that do not become orders:<\/strong> up to 24 months after the last relevant communication, except for documents subject to a legal retention requirement or a specific need to protect legal rights.<\/li><li><strong>Orders, contracts, invoices and accounting or tax records:<\/strong> for the periods required by applicable law. Accounting records and invoices are normally retained for 10 years under Article 2220 of the Italian Civil Code; longer periods may apply to tax assessments or disputes.<\/li><li><strong>Technical data and security logs:<\/strong> for the period needed to operate and protect the service, according to system configuration and applicable obligations; longer only where necessary to investigate misuse or protect legal rights.<\/li><li><strong>Cookies and browser storage:<\/strong> for the durations described in the Cookie Policy.<\/li><\/ul>\n<p>At the end of the applicable periods, data is deleted or anonymised, subject to mandatory retention and limited technical recovery and security needs.<\/p>\n<h2>7. How data is processed<\/h2>\n<p>Data is processed electronically and, where necessary, on paper, with access limited to the relevant activities and organisational and technical measures appropriate to its nature. Project materials are used to assess and manage the enquiry and any subsequent agreements.<\/p>\n<h2>8. Cookies and external links<\/h2>\n<p>See the <a href=\"\/nuovo\/en\/cookie-policy-2\/\">Cookie Policy<\/a> for cookies and browser preferences. \u201cOnline Boutique\u201d opens a separate service: read the notices provided in that shop before using it. External links do not constitute embedded content on this website.<\/p>\n<h2>9. Your rights<\/h2>\n<p>Subject to the conditions and limits in the GDPR, you may request access, rectification, erasure, restriction and data portability. You may object to processing based on legitimate interests for reasons relating to your situation. Where processing is based on consent, you may withdraw it without affecting the lawfulness of prior processing. Write to <a href=\"mailto:info@italianpetservice.com\">info@italianpetservice.com<\/a>, specifying your request and the information needed to identify it.<\/p>\n<p>You may also lodge a complaint with the <a href=\"https:\/\/www.garanteprivacy.it\/\" target=\"_blank\" rel=\"noopener noreferrer\">Italian Data Protection Authority<\/a> or the competent authority where you habitually live or work, or where you believe an infringement occurred.<\/p>\n<h2>10. Updates<\/h2>\n<p>This notice is updated when the services or processing arrangements change. The date at the beginning identifies the available version.<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Last updated: 26 October 2026 This notice, provided under Articles 13 and 14 of Regulation (EU) 2016\/679 (GDPR), explains how [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-124","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.italianpetservice.com\/nuovo\/wp-json\/wp\/v2\/pages\/124","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.italianpetservice.com\/nuovo\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.italianpetservice.com\/nuovo\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.italianpetservice.com\/nuovo\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.italianpetservice.com\/nuovo\/wp-json\/wp\/v2\/comments?post=124"}],"version-history":[{"count":3,"href":"https:\/\/www.italianpetservice.com\/nuovo\/wp-json\/wp\/v2\/pages\/124\/revisions"}],"predecessor-version":[{"id":162,"href":"https:\/\/www.italianpetservice.com\/nuovo\/wp-json\/wp\/v2\/pages\/124\/revisions\/162"}],"wp:attachment":[{"href":"https:\/\/www.italianpetservice.com\/nuovo\/wp-json\/wp\/v2\/media?parent=124"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}